What Bengalwin Collects, Why We Collect It, and How You Stay in Control
Effective Date: May 2026 Last Updated: May 2026 Applies To: bengalwin.asia and all associated Bengalwin subdomains Operator: Bengalwin Version: 2.0
Let’s Start With the Honest Version
Most cookie policies are written to satisfy a legal requirement, not to actually inform you. They’re buried in language that makes simple concepts sound complicated, and they assume you either already understand cookies or don’t care enough to find out.
This page takes a different approach. We’ll explain exactly what cookies are, which ones Bengalwin uses, what each one does, why we use it, and most importantly, what you can control and how.
By the time you finish reading this page, you’ll understand exactly what’s happening on your device when you visit bengalwin.asia. That’s what a cookie policy should do.
Table of Contents
What Are Cookies?
A cookie is a small text file. That’s it. When you visit a website, the site can store a small file on your device — your phone, laptop, or tablet — that contains a piece of information. The next time you visit, the site reads that file and uses the information it contains.
Cookies cannot run programs. They cannot install software. They cannot access other files on your device. They are text files — nothing more. The concern people have about cookies is not about technical harm but about privacy — specifically, what information is being collected and how it’s being used.
That’s a legitimate concern, and this page addresses it directly.
Session Cookies vs Persistent Cookies
Session cookies exist only while your browser is open. The moment you close the browser tab or app, the session cookie is deleted automatically. These are used for things like keeping you logged into your account while you’re actively playing.
Persistent cookies remain on your device after you close the browser. They expire after a set period — usually anywhere from 24 hours to two years, depending on the purpose — and are used for things like remembering your preferences so you don’t have to set them again every visit.
First-Party vs Third-Party Cookies
First-party cookies are set by Bengalwin directly — by bengalwin.asia — and can only be read by Bengalwin.
Third-party cookies are set by other companies whose services we use on our platform — analytics providers, game providers, and advertising systems. These can be read by the third party that set them.
We’ll tell you exactly which third parties set cookies on Bengalwin and what those cookies do.
The Cookies Bengalwin Uses
We’ve organized every cookie we use into four categories based on its purpose. We’ve been honest about which are strictly necessary and which are optional.
Category 1 — Strictly Necessary Cookies
These cookies cannot be turned off. Without them, Bengalwin cannot function. They don’t track you for advertising purposes, and they don’t collect information that could be shared with third parties for marketing.
| Cookie Name | Purpose | Duration |
|---|---|---|
bw_session | Maintains your login session while you’re actively using the platform | Session (deleted on browser close) |
bw_auth_token | Authenticates your identity securely between page loads | Session |
bw_csrf_token | Protects your account against cross-site request forgery — a type of security attack | Session |
bw_currency | Remembers your currency selection (BDT) so it applies consistently across all pages | 30 days |
bw_language | Remembers your language preference (Bengali or English) | 365 days |
bw_cookie_consent | Records your cookie consent choice so we don’t ask you again on every visit | 365 days |
bw_age_verify | Records that age verification has been completed for your session | Session |
bw_geo_check | Confirms your geographic location is eligible to use the platform | Session |
Why we need these: You cannot log in, play games, deposit, or withdraw without these cookies functioning correctly. They are the foundation of every secure, personalized interaction you have with the platform.
Category 2 — Functional Cookies
These cookies improve your experience but are not strictly required. The platform works without them, but certain features will not behave the way you expect. You can disable these through our cookie preference center.
| Cookie Name | Purpose | Duration |
|---|---|---|
bw_game_history | Remembers which games you last played so they appear in your recent history | 90 days |
bw_favorite_games | Stores your saved favorite games list | 365 days |
bw_deposit_method | Remembers your preferred deposit method (Bkash, Nagad, Rocket, or Upay) so you don’t have to reselect it every time | 90 days |
bw_notification_prefs | Stores your notification preferences for promotions and account alerts | 365 days |
bw_chat_history | Maintains continuity in live support chat sessions | Session |
bw_stake_level | Remembers your preferred bet stake level in slot games | 30 days |
bw_odds_format | Remembers your preferred odds format (decimal, fractional) in the sports betting section | 180 days |
bw_timezone | Stores your timezone for accurate display of match times and promotion deadlines | Session |
Why we use these: These cookies make Bengalwin feel like a platform that knows your preferences. Without them, you’d need to reselect your deposit method on every transaction, re-add your favorite games after every visit, and reset your bet stake level at the start of every game session. They save you time and make the experience genuinely better.
Category 3 — Analytics Cookies
These cookies collect information about how you use Bengalwin — which pages you visit, how long you spend on them, what you click, and where you came from. This data is used in aggregate — we don’t use it to identify individuals — to understand how the platform is being used and where improvements are needed.
Google Analytics
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Generates a unique identifier for each user session to distinguish users | 2 years |
_ga_[ID] | Stores session state information for Google Analytics 4 | 2 years |
_gid | Distinguishes individual users — expires quickly as a short-term identifier | 24 hours |
_gat | Used to throttle request rate — limits data collection during high-traffic periods | 1 minute |
What Google Analytics collects on Bengalwin:
- Pages visited and time spent on each page
- How you arrived at the site (search, direct, referral, social)
- General geographic region (country level — not precise location)
- Device type and browser
- Whether you’re a new or returning visitor
What Google Analytics does NOT collect on Bengalwin:
- Your name or account details
- Specific game activity or transaction amounts
- Payment method information
- Any data that could directly identify you as an individual
Google Analytics data is processed by Google under its own privacy policy. You can opt out of Google Analytics tracking across all websites using Google’s opt-out browser extension at tools.google.com/dlpage/gaoptout.
Hotjar (UX Analytics)
| Cookie Name | Purpose | Duration |
|---|---|---|
_hjSessionUser_[ID] | Identifies a unique visitor across sessions for Hotjar analysis | 365 days |
_hjSession_[ID] | Contains current session data | 30 minutes |
_hjid | Sets a unique user ID for Hotjar heatmap and session recording functionality | 365 days |
Hotjar allows us to understand user experience by analyzing how players interact with specific pages — scroll depth, click patterns, and navigation paths. All personal data in Hotjar sessions is masked by default. Payment information and account-sensitive fields are never recorded.
Category 4 — Marketing and Advertising Cookies
These cookies are used to show you relevant promotional content both on Bengalwin and on other websites you visit. They track whether you’ve seen specific promotions, whether you’ve clicked on our advertisements, and help us understand which marketing activities are most effective.
These are the most privacy-sensitive cookies on this list. They can be fully disabled without affecting your ability to use the platform.
Google Ads / DoubleClick
| Cookie Name | Purpose | Duration |
|---|---|---|
_gcl_au | Used by Google Ads to record conversion events from ad clicks | 90 days |
IDE | Used by Google’s DoubleClick for targeted advertising and ad frequency control | 2 years |
NID | Used by Google to remember your preferences and personalize ads | 6 months |
Facebook Pixel
| Cookie Name | Purpose | Duration |
|---|---|---|
_fbp | Facebook tracking pixel — identifies your browser for Facebook ad targeting and conversion measurement | 90 days |
fr | Facebook cookie used for delivering and measuring advertising on Facebook and Instagram | 90 days |
Affiliate and Referral Tracking
| Cookie Name | Purpose | Duration |
|---|---|---|
bw_referral_id | Tracks which referral link or affiliate code was used during registration so referral commissions can be properly attributed. Essential for the Referral Program and Affiliate Program to function correctly | 30 days |
bw_promo_source | Records the promotional source of a registration for marketing analysis | 30 days |
Important note about the referral tracking cookie: The bw_referral_id A cookie is the one exception in Category 4 that has genuine functional importance. If you register via a friend’s referral link and this cookie is blocked or expires before you complete registration, the referral connection will not be established. If you’re registering via a referral link, complete your registration in the same browser session where you clicked the link. Read more about how this works on our Referral Program page.
Category 5 — Game Provider Cookies
Bengalwin’s game library is powered by third-party providers, including JILI, JDB, Evolution Gaming, Pragmatic Play, Spribe, FA Chai, NetEnt, Spade Gaming, and others. When you play their games embedded within Bengalwin, these providers may set their own cookies necessary for game functionality.
What game provider cookies do:
- Maintain your game session state while you’re playing
- Store your in-game settings and preferences
- Ensure fair play systems function correctly during your session
- Support game history and result verification
Game provider cookies are session-based in most cases and are deleted when you close the browser. They are governed by each provider’s own privacy policy. Bengalwin does not control or have access to the data collected by game provider cookies beyond what is necessary for game integration.
For the game providers used on Bengalwin, including those powering Best Slots, Live Casino Games, Fishing Games, and Cricket Betting, individual privacy policies are available on each provider’s official website.
Your Consent and Your Choices
How We Obtain Consent
When you visit Bengalwin for the first time, a cookie consent banner appears at the bottom of the screen. The banner gives you the following options:
- Accept All — Enables all cookies across all five categories.
- Manage Preferences — Opens a preference panel where you can enable or disable cookies by category. Strictly necessary cookies cannot be disabled.
- Reject Optional — Disables all cookies in Categories 2, 3, and 4 while keeping only the strictly necessary cookies in Category 1 active.
Your choice is recorded in the bw_cookie_consent cookie and remembered for 365 days. You will not be prompted again for a year unless you clear your cookies or use a different device.
Changing Your Mind Later
You can update your cookie preferences at any time — even if you previously clicked “Accept All.” Your choices are not permanent. To update your preferences:
Method 1 — Cookie Preference Center: Scroll to the bottom of any Bengalwin page. Click “Cookie Settings” or “Manage Cookies” in the footer. The preference panel will open, showing your current settings. Change them and save.
Method 2 — Browser Settings: You can manage cookies directly in your browser settings. Below are instructions for the most common browsers used in Bangladesh:
Chrome (Android — most common in Bangladesh):
- Open Chrome → tap the three dots (⋮) in the top right
- Settings → Privacy and Security → Cookies and other site data
- Choose your preferred setting or block specific sites
Chrome (Desktop):
- Three dots → Settings → Privacy and Security → Cookies and other site data
- Block third-party cookies or manage them by site
Samsung Internet (common on Samsung devices):
- Menu → Settings → Privacy → Smart Anti-Tracking
- Or: Settings → Sites and Downloads → Block Cookies
Firefox Mobile:
- Menu → Settings → Privacy and Security
- Select “Standard,” “Strict,” or “Custom” cookie behavior
Important: Clearing cookies in your browser will delete all Bengalwin cookies, including your login session. You will need to log in again after clearing cookies.
Cookies and Mobile Banking Security
A question specific to Bangladeshi players using Bkash, Nagad, Rocket, and Upay:
Bengalwin cookies do not have access to your mobile banking apps. Cookies operate within your web browser only. They cannot read, access, or influence your mobile banking applications, which operate independently on your device.
When you process a deposit or withdrawal through Bkash, Nagad, Rocket, or Upay, the transaction is processed directly between your mobile banking app and the payment provider’s infrastructure. Bengalwin receives confirmation that a transaction was completed — the transaction reference number and amount — but does not receive or store your mobile banking credentials, PIN, or account details.
Your Bkash PIN and Nagad PIN are never shared with Bengalwin and never appear in any Bengalwin system.
Do Not Track Signals
Some browsers allow you to send a “Do Not Track” (DNT) signal to websites you visit. This is a request — not a requirement — asking websites not to track your browsing behavior.
Currently, there is no universally accepted standard for how websites should respond to DNT signals. Bengalwin acknowledges DNT signals but does not yet fully honor them for all tracking activities due to the lack of a consistent global standard.
Where you want to limit tracking, we recommend using the Cookie Preference Center on Bengalwin directly rather than relying on browser DNT signals, as the preference center gives you precise control over exactly which categories are enabled.
Cookie Retention Periods — Full Summary
| Category | Cookies | Retention Range |
|---|---|---|
| Strictly Necessary | Login, security, consent | Session to 365 days |
| Functional | Preferences, game history | 30 to 365 days |
| Analytics | Google Analytics, Hotjar | 1 minute to 2 years |
| Marketing | Google Ads, Facebook Pixel | 90 days to 2 years |
| Game Providers | Session management | Session (mostly) |
Cookies that have expired are automatically deleted by your browser. You can delete all cookies manually at any time through your browser settings without any impact on your Bengalwin account itself — you’ll simply need to log in again.
Children and Cookies
Bengalwin services are strictly for players aged 18 and over, as stated in our Terms and Conditions and Age Verification Policy. We do not knowingly collect cookie data from persons under 18. If you are aware of a minor who has accessed Bengalwin, please get in touch with us immediately through the Contact Us page.
Updates to This Cookie Policy
The cookies we use and the purposes they serve may change as Bengalwin’s platform evolves — new game providers, new analytics tools, new advertising platforms. When significant changes are made to this policy, we will:
- Update the “Last Updated” date at the top of this page
- Notify registered players via email for material changes
- Re-present the cookie consent banner so you can review and reconfirm your choices
We recommend checking this page periodically. The version number and effective date at the top of the document will tell you immediately whether the content has changed since your last visit.
How This Policy Relates to Our Other Legal Documents
The Cookie Policy is one part of Bengalwin’s complete legal and compliance framework. Related documents you should be aware of:
- Privacy Policy — How all personal data (not just cookie data) is collected, processed, and protected
- Terms and Conditions — The complete agreement governing your use of the platform
- AML & KYC Policy — Identity verification and anti-money laundering compliance
- Responsible Gaming Policy — Player protection tools and support resources
Together, these documents constitute Bengalwin’s full commitment to transparent, compliant, and player-centered operation.
Contact Us About Cookies
If you have any questions about this Cookie Policy that aren’t answered here — or if you want to exercise any right related to your personal data, including cookie-related data — contact us:
- Live chat — 24/7 at bengalwin.asia
- Contact form — bengalwin.asia/contact-us/
- Telegram — Official Bengalwin channel (see our Telegram guide)
We respond to all cookie-related queries within 48 hours. For urgent data protection concerns, mark your message “Cookie Policy Query,” so it reaches the compliance team directly.
Frequently Asked Questions (FAQ’S) About Bengalwin’s Cookie Policy
What are cookies, and are they safe?
Cookies are small text files stored on your device by websites you visit. They cannot run programs, access your files, or harm your device. They store simple information like your login status and preferences. Bengalwin cookies are safe and managed according to international privacy standards.
Can I use Bengalwin without accepting cookies?
Strictly necessary cookies cannot be disabled — they’re required for login, security, and payment processing to function. Optional cookies (analytics, marketing, and functional preferences) can be rejected without preventing you from playing, depositing, or withdrawing.
Do Bengalwin cookies affect my Bkash or Nagad app?
No. Bengalwin cookies operate only within your web browser and have no access to your mobile banking apps. Your Bkash PIN, Nagad PIN, and mobile banking credentials are never shared with Bengalwin and never appear in any Bengalwin system.
How do I change my cookie preferences on Bengalwin?
Scroll to the footer of any Bengalwin page and click “Cookie Settings.” The preference panel will open, showing your current settings for each cookie category. Update your choices and save. Changes take effect immediately.
How long do Bengalwin cookies last?
It depends on the type. Session cookies are deleted when you close your browser. Functional and analytics cookies last between 30 days and 2 years. Marketing cookies typically last 90 days. All cookie durations are listed in the full cookie table on this page.
Does Bengalwin share cookie data with third parties?
Analytics data is processed by Google Analytics and Hotjar under their own privacy policies. Advertising cookies involve Google Ads and Facebook. Game provider cookies are managed by each provider. Bengalwin does not sell cookie data and does not share it for commercial purposes outside of these disclosed partnerships.